Irwin Electronics Blog

Irwin Electronics Weekly Digest Apple/Android/Phones Why we do not service Apple products or Phones by David Irwin on January 03 Sure, it seems most computer tech’s are happy to service Apple products, Phones, Tablets, etc.. I really can’t speak toward Android much. I use the iPhone myself, and have pretty much since Apple introduced it. Apple was first to market with the Smartphone, and I never found a reason to switch. I’ve played with Android a little, but somehow to me it’s just not as user friendly. Yes, I am an IT guy with nearly 40 years of experience. I know Windows inside and out, backwards and forwards. When it comes to phones and tablets, I know very little! I do know that Apple has made it very easy to replace broken screens on their newest models. You have two small screws and 3 tiny plugs. The screen and digitizer are sold as one assembly. Sure, I could make a killing replacing broken screens… at the expense of the customer. I refuse to do that. You ...

Do you have sticky notes all over your desk with ID’s and passwords? Perhaps you have a notebook with passwords scribbled out and rewritten. Or you went the other direction and have nothing! I run into this all the time. A customer’s hard drive fails and I load Windows or Linux from scratch. When I deliver the computer, they want to be sure they can access their email, Facebook, online games, etc.. They are shocked to find that it does not automatically log in. I often end up spending 2 hours helping customers reset their passwords. Both Chrome and Firefox have the ability to store this information online. That works fine to store the information in that browser. However, once that browser is configured I have to open the other browsers and import the settings. The data between the various browsers will never be synchronized. “Oh, but I never save my passwords in a browser because it’s not safe, and online is even worse!” There is a lot of truth to that. So why would you ever tr...